Create an atmosphere of trust, where people can opine freely as well as raise issues that could be termed sensitive. http://bit.ly/x2j58

Try to resolve the dispute between two employees rather than getting yourself embroiled into the whole issue. http://bit.ly/x2j58

A good employer or leader aims to create an atmosphere of security, safety and trust. http://bit.ly/x2j58

Handling conflict at work is done best by remaining calm and focussed instead of getting drawn into the conflict. http://bit.ly/x2j58